Del Rancho Pool & Spa

Having been in the Construction Industry for over 38 years, I have seen things that would boggle the minds of sane people. I want you to know that Del Rancho Pools is now at the top of my "A" list of Subcontractors that I would call upon without any hesitation.....You have put together a team of people to make your customers happy. Keep up the good work.

We just wanted to say thanks for the beautiful work you did on our pool and spa and also for being such an incredible company to work with. Every employee was professional, courteous, timely, hardworking, and thorough. We have nothing but compliments for you and your company and would recommend you to all.

Del Rancho is my go to for pool maintenance. Free water testing and they did a free checkup during a Hayward promotion on my poolvac. Took it apart and installed new feet, no charge. For problems I can't fix, like my pool heater, they are prompt and reasonable. Come to the house, go straight to the pool equipment. Hardly knew they were there. I highly recommend Del Ranch Pools and especially Kevin.

I contacted to owner to ask for a referral. He has a blog about building pools in Mexico as if he is a person to get to help build a pool in Baja area. He referred me to someone he worked with once. The guy ripped me off and has set me back on my project to the point where I can't move forward with anything. It's better to say no then to refer a bad person.

Then to make it worse when I called to ask him about Steve Kipping he said it was my problem for hiring him. Not even nothing to say I'm sorry or maybe I shouldn't have referred him. He also called him and complained that I left a bad review. Maybe if he hadn't done all of that at least he wouldn't have also stood my money. It's not his fault but as a professional in the business who blogs about his knowledge of building pools in Mexico one would think he at least had some referrals.

Horrible place, they will tell you a story on the phone, then change it when you arrive. Avoid.

Staff is knowledgeable and friendly. Everything you need for pools and spas, from design and build to everyday maintenance and pool supplies and toys. Happy customer for 50 years.

The staff and owner are fantastic! They help you in every way possible. They know their stuff about pools. They are there to help not make a quick buck! I will be shopping there for my pool supplies long term.

Del Rancho Pools did a great job re-landscaping our new home in La Costa Oaks, installing a fire pit, hardscape, etc. Would highly recommend them.

I started service with another company before being referred to Del Rancho Pool by the company who in stalled our child safety fence Pool Safety located in Escondido. The difference between Del Rancho Pool and the other guys who share the same name as a popular sink and toilet company was night and day. The level of service Ive been given has been amazing.

From the first time I met Mike who spent an hour and a half going over my entire system and answering every one of my 100 questions and 3 okay 4 stupid ones before I even committed to becoming a customer to the tech Brian who installed my iPad control system and Adam who services our pool weekly. These guys are amazing. Mike pointed out several issues which was causing calcium buildup and poor water quality.

Our salt / chlorine generator installed in the wrong place. Easy fix that could and probably did cause premature wear on the systems components. My OCD wanted to buy an entire new control system thinking I needed it. Mike explained to me that my system was just fine and just needed some tuning. Most companies would take advantage of an uninformed customer to sell them something they don't need.

Not Del Rancho, thats not how they do things. And Mike, my wife Molly says thank you! Del Rancho Pool builds and remodels and doesn't just operate a store who sells blow up floaties and makes service calls. The price Im paying for monthly service is exactly the same as I was paying the other guys. Id like to add a quick story, about two weeks ago at 9:30 Friday night I had turned on the heat on the jacuzzi about 20 minutes later we walked outside to get it and the jacuzzi was bone dry.

I panicked and according to my neighbors a few choice words could of been screamed. I called and texted Brian the tech and Adam our service pro. Brain as it turns out was at a 40th birthday party which couldn't have been his own because he's way too old : who knows where Adam was. What I do know is that both immediately called me back. Brian walked me thru a few steps to pump the water back into the Jacuzzi which thankfully ended up in the pool and not down the drain. Adam started sending me sketch drawings to help me correct the error and even offered to come over to help me. And here Ive thought customer service was a thing of the past. I hope this helps you make a good choice when selecting a company to take care of your pool.