For the past 33 years, Leak Masters USA has been servicing South Carolina. Whether this has been providing home water leak detection services, slab leak repairs or ground penetration radar systems, our highly skilled technicians are always there to identify, locate and repair your water leaks. What may seem on the surface as a small water issue, could develop into a major problem.
Served areas
- Mount Pleasant,South Carolina
Highlights and features
- Repair, Installation, Maintenance, Remodeling, Commercial
Services
Professional Leak Detection
Report
People
Jack Frye
Owner
Photos
Reviews (14)
Mike Fonsi
Aug 10, 2022
Robert Powell
Aug 10, 2022
Charlotte Smith Gerber
Aug 10, 2022
Robert Leonard
Apr 04, 2020
Alison Sander
May 04, 2019
My husband and I discovered a leak at 6am and called a few places that told us it would a week until they could come out. I found Leak Masters and there were here within the hour. Giovanni worked for 6 hours repairing our leak and we are thankful for him and Leak Masters. Without them I don't think we would been able to turn our water on till after Christmas! Very thankful as well they will be coming back to finish the job after we replace the tile floor. Thank you!
Holy Trinity Windermere
Apr 20, 2019
Many thanks to Jack and his expert crew. They worked hard to find the leaky boiler pipe buried half a century ago and lurking under a later-added structure at our church. It was not their easiest problem to solve, but they came through on every detail and under the estimate. They also quickly found a different slab leak and later fixed it in one afternoon. We'd highly recommend Jack and his courteous crew, especially Jovany.
Jill Powers
Feb 08, 2019
Excellent, totally professional and knowledgeable beyond all expectations! We had a huge leak on our property in the irrigation line that we absolutely could not find! We figured it had to be emptying into our ponds or the marsh, as that was the only way we could miss finding it. After exhausting all efforts, we called Leak Masters. They came right out and took over! Jack took the time to explain everything he was doing, made sure we saw everything he ran into, and kept us totally informed the whole time!
Not only did he find the leak in 2 days, and fixed it in one, he gave us an additional valve for the system, unclogged an unknown drain that will help us with drainage, and discovered a plumbing problem that I need to get corrected. Way above and beyond. I totally recommend them if you have a similar problem. They are not cheap, but you definitely get what you pay for! The knowledge, background, skill and great customer service. Next time they will be my first and only call-not my last call!
Not only did he find the leak in 2 days, and fixed it in one, he gave us an additional valve for the system, unclogged an unknown drain that will help us with drainage, and discovered a plumbing problem that I need to get corrected. Way above and beyond. I totally recommend them if you have a similar problem. They are not cheap, but you definitely get what you pay for! The knowledge, background, skill and great customer service. Next time they will be my first and only call-not my last call!
Marshall Walker
Apr 11, 2018
Great experience - Called Leak Masters after having no luck in having the pool company who built my pool address my leak. Leak Masters came quickly, were polite, informative and well spoken. They set up and got to work and identified the leak within 2 hours. They installed a pool light "wire plug" to stop a leak at the pool light. Apparently the most common leak. Either way it was a great experience and the pool level is now holding steady.
Jonathan Lee
Apr 08, 2018
Giovanni of Leak Masters showed up exactly on time. He found the leak, contacted his company, and they provided an estimate. We agreed to one of the solutions he offered, they emailed the contract, and he was able to complete the job that day. That's called efficiency and excellent customer service!
Scott Stevenson
Mar 23, 2018
First, the good news. They were able to come to my house to diagnose and fix the leak on the next day. The technician showed up, was polite and went right to work. In less than 4.5 hours, they had the leak fixed and the damaged area of the slab patched. Now for the news that cost them a couple of stars. The total bill for the job was a smooth $1,675.00.
The tech disappeared for more than an hour shorty after he arrived, so the total time on the job was probably about three hours. This included diagnosing the leak, fixing it, and repairing the cracked area of the slab with a bag of mortar mix. He did a good job and it is fixed to my satisfaction. But.$550 an hour? Really? I was without water on a Friday afternoon and Allstate was paying for it.
I doubt this was lost on them. If I had to come out of pocket on this, I would have been outraged. As it is, I feel a bit taken advantage of. I could hire the best Philadelphia lawyer for 3 hours for less than LeakMasters charged. My guess is that if they weren't billing insurance companies with deep pockets, their prices might be more in line with reality.
The tech disappeared for more than an hour shorty after he arrived, so the total time on the job was probably about three hours. This included diagnosing the leak, fixing it, and repairing the cracked area of the slab with a bag of mortar mix. He did a good job and it is fixed to my satisfaction. But.$550 an hour? Really? I was without water on a Friday afternoon and Allstate was paying for it.
I doubt this was lost on them. If I had to come out of pocket on this, I would have been outraged. As it is, I feel a bit taken advantage of. I could hire the best Philadelphia lawyer for 3 hours for less than LeakMasters charged. My guess is that if they weren't billing insurance companies with deep pockets, their prices might be more in line with reality.
Tara White
Feb 26, 2018
WOW we were worried that we would get ripped off by a stupid leak in the condo we just bought (ugh) HOWEVER Leakmasters came quickly to the rescue. In 24 hours, they had everything fixed for a very fair price. Everything went smoothly - from the first contact, to the quick sending of the quote. Then Jack came and leak was gone. THANK YOU. Seriously people - fair prices and honesty. This is what a good business is all about!
Jackie
Nov 23, 2017
This crew was excellent. Quick appointment, arrived exactly on time, worked diligently on very hard leak, tree route had grown around line, and water line was very deep. Owner Jack came too, kept going until the exact leak was found so we could repair. Couldn't be nicer or better at what they do. THANKS Leak Masters!
Emma Rumph
Mar 28, 2017
Called them at 10 am and they were at my house at 1 pm, found the leak in my slab and fixed it the same day!!! Jack and Adam were awesome!! Extremely professional and courteous!!! I work for a State Farm agent and I will be definitely be recommending them to my clients with leaks!! I am one satisfied, happy customer!!! Thank you!!!
Ana Jones
Dec 13, 2013
I never found myself writing a review but after this experience I wanted to share my story. I had a really bad slab leak, I called a local Mount Pleasant Plumber who was unable to find the leak after many hours of trying, the tech advised me to contact Leak Masters off the record. So I did and what a great experience I had, Jack a very happy fellow found the leak in no time, what a professional he also fixed the slab leak and replaced the concrete in no time flat. I would highly recommend Leak Masters. Ana