Swimming Pool Services

I have been a loyal customer of Swimming Pool Services (SPS) for for over 8 years. I submitted a request for service and potential repair work at SPS last summer. Each time I shop at the store I inquire about my request only to be told that it has been moved it to the top of the list. The last time I asked I was told to find someone else. I understand that there is a shortage of people willing to work and alot of companies are short staffed. I find that to be no excuse for leading me on so long before telling me they don't want my business. me but

Very competent and prompt service. This company gets the job done and know what they're doing. I've been maintaining our 22,000 gallon, vanishing edge pool for 12 years one my own - the pool builder went BK and I had to complete start up and maintain. As a result, I know how to repair and maintain the in-floor cleaning and Jandy salt system myself. I've tried a couple of other companies when I was out of town and needed help. These guys came through for me - thank you!

We are fisti time pool owners and the staff here is very patient and helpful with us. They even brought out a cart to help take pool salt to my car. I stop by every couple of weeks to have them test my pool water and they are always friendly and explain if there is anything I need to add or to do my pool.

Earlier in the year, I called and successfully set up an appointment to have someone look at my hot tub. However, the weather took a turn and the appointment had to be postponed. Today, I called back and the lady who answered told me that my hot tub was too old for them to look at - which may be true. However, her rationale was "once you fix one thing, another one just pops." I kid you not.a service company doesn't want multiple issues to service. She's not in sales, but she's no better at customer service. She didn't want my business and, lucky for her, she won't be getting it.

Only one star. I wouldn't have given even a one star! These people cut off my pool ladder and rain that was on the steps going into the pool when they came to close it at the end of the year. Today they came to open it and were supposed to put ladder and rail back on, as well has fix a pipe that is letting water out. They left a ROCK on top of the leak and told us to go to Lowe's to buy a pipe.

They didn't put the handrail back on bc of a crack in the cement. (Which they should've seen before taking it off when they closed the pool) so now, there is a big sharp piece of metal coming up out of our concrete. The ladder has a huge gap. It's totally UNACCEPTABLE. I would not recommend these people.

This is reference to he post concerning Mr Hood, I Am the owner for Clover Land Service and have first Hand knowledge of the events, I Was with him. You represent nothing but lies and unfaithfulness and dishonesty, your current customer is still working with us to get us paid and a Mechanics Lien is in place and will remain on you and your company as well as the customer until the matter is resolved.

I was present that night and directed Mr Hood to Fill the pool back up partially for your refusal to make Payment, furthermore the police arrived because you called them and said there was nothing they could do it was a civil matter and later returned after being asked could we keep filling it up and say go Ahead. The homeowner spoke to Mr Hood and I And asked if we could handle it another way, which we have, you now have a mechanic Lien in place.

The truth of the matter is you refused to make payment when given a bill, and just as one of your prior contractors told us, you would haggle prices, when given the bill you stated you had to go and see what had to be fixed and haven't even stepped foot on the site. So I instructed Mr Hood to give you something to fix. There is the matter of clearing and bringing to Grade the back yard prior to the dig on the pool 4 hours work that you still owe. The Mechanic lien will stay in place.

So happy to have found Swimming Pool Services. They did such a great job bringing our pool back to life! Very friendly and hard working staff. We really appreciate their high quality of standards and care, which is why they will continue to be our go to place for any of our pool needs. Highly recommend.

Ryan from Swimming Pool Services came out today and changed the sand filter. Ryan was very professional and his work was outstanding. He explained everything he did and went above and beyond to take care or our pool. I recommend Swimming Pool Services and their staff for anything your pool needs. Thanks to all at Swimming Pool Services for the outstanding service. They should be your first call.