Whether your swimming pool is green, cloudy or you are caught with an unexpected emergency repair situation your pool solution is only a phone call away. Alternatively, if you are just interested in the security of having a regularly scheduled pool maintenance program by experienced professionals, we will provide an unparalleled level of service that will protect your pool "investment" with accurate chemical balancing, and a full range of pool repairs. With Carolina Pool King as your pool service, repair, leak detection, & warranty company, help is never more than a phone call away.Our goal is to create lasting relationships with our customers by offering the finest personal service in the pool and spa industry and understand that to continually achieve this we need to be reliable, honest and provide a unique level of customer service.
Highlights and features
- Repair, Installation, Maintenance
Associations and certifications
- Better Business Bureau
Services
Maintenance
Report
We offer weekly maintenance and repairs to Charlotte and the surrounding areas including Lake Norman, Lake Wylie, Waxhaw, & Weddington. We can maintain your pool all year round or for a partial season if you choose. We have 30 years experience in the industry. Crack Repair
Report
Cracks in gunite or shotcrete swimming pools are more common than you would think and may occur as a result of shifting in the earth surrounding the pool. There are many methods that are practiced in order to repair cracks but only a few that are long term. 
Reviews (22) Rene Fenty
Aug 10, 2022
Carolina Pool King has been a stress saver for me. They are professional, courteous, educated on the various workings of your pool, thorough and dependable. Alan is exceptional and I am happy to see him, knowing that when he leaves whatever issues I may be having with my pool are soon to be rectified. His knowledge and attention to detail provide true comfort. Truthfully, the entire team is exceptional and I look forward to working with them once again next spring.
John Ferriola
Aug 10, 2022
I had serious problem with my pool that is serviced by Pool King late on a very cold, rainy Saturday evening. I called and was amazed the Jim answered the phone and even more amazed that he said he would be right over to get me out of trouble. Extraordinary service and responsiveness!! Their service was always excellent, but this type of service went above excellent. It was amazing! Highly recommend this company!!
Manuella Jaeggi
Aug 10, 2022
Thanks to the team at Carolina Pool King my pool is now operational and clean again. A recent repair by another pool company proofed to be disastrous with a lot of headaches. Carolina Pool King not only has a very knowledgeable staff, but they are also extremely kind, friendly, accommodating and most of all honest. I will most certainly call on them again if needed. If you need help, please call Carolina Pool King. You wont regret it. A big shout out to all the staff members. You are fantastic!!!
Deb & Bob Bove
Aug 10, 2022
Just wanted to drop you a note of thanks for a job well done! Our pool and deck area look great and we can't wait to use it this summer! Both you and your crew were great to work with and the craftsmanship was great! Please feel free to use our name as a reference and feel welcome to send people to look at your work anytime. I know I have already given your name to two friends who are looking at renovation in the near future.
Jenna Bender
Aug 10, 2022
We have a pool that was only 6 months old and the freeze protection did not work this winter cause several large pieces of equipment to break. The company that installed our pool was completely unhelpful to the point of being rude. Carolina Pool King was incredibly helpful and worked really hard to get the manufacturer of the equipment to cover the repairs. They were incredibly helpful and friendly throughout the process and I feel worked very hard on our behalf. We will always call them in the future based off this.
Jennifer Gardner
Aug 10, 2022
Donna Stinman
Jun 06, 2022
We have used Carolina Pool King for over a decade. They provided weekly maintenance and repairs of any and all pool equipment. They were there every week for pool cleaning and we have never had any problems with our pool system. They repaired items before they became a problem. Services: Swimming pool heater repair, Filter cleaning, Vacuuming, Swimming pool salt system repair, Swimming pool filter repair, Swimming pool light repair
PomMom Walde-Jensen
Jun 04, 2022
Carmen Teague
Mar 27, 2022
I have been a customer of Carolina Pool King for over eight years. We installed a pool at our home in Dilworth years ago and Carolina Pool King was recommended to me for service. They provided stellar service and repairs when needed. Just a few years after installation, we had to replace the pump and the heater and they upgraded the system and carried us through the entire process.
We then moved to a different area of Charlotte and installed a pool in that home as well. Of course, we reached out to Carolina Pool King for maintenance again. I've never been disappointed with their service. They are prompt, responsive, and provide great advice and repairs when needed. I give them five stars!
We then moved to a different area of Charlotte and installed a pool in that home as well. Of course, we reached out to Carolina Pool King for maintenance again. I've never been disappointed with their service. They are prompt, responsive, and provide great advice and repairs when needed. I give them five stars!
Patti R.
Aug 25, 2021
Mike & Sarah Standley
Aug 16, 2021
I can't say enough good things about Pool King. The owners and staff are friendly AND knowledgeable. I use them exclusively for water testing and chemical advice/purchases and will continue to do so on a regular basis. Have tried to use "the other" pool stores in Charlotte (in a pinch) and wind up disappointed every single time. Service: Water treatment
Heather Burdette
Aug 07, 2021
I routinely take a water sample to this company and the service is ALWAYS professional and accurate. They always have the chemicals I need and suggest new pool pump setting for every season. Having an inground pool in your yard is a commitment and I trust the staff with any chemical and/or suggestions to keep is in tip top shape!
Philip Gooding
Aug 05, 2021
I have used Carolina Pool King for the past 7 years. As a first time home owner with a pool, they have been extremely flexible with my needs. Whenever I call on them for adhoc water treatments when we are out of town, or when I have repairs, they are always responsive and accommodate my schedule. Additionally, I find they are genuine with their suggested repairs and pricing, and are not trying to "sell" me anything. Technicians that have come to service my pool for filter repair/cleaning or routine water treatment and cleaning, have always been professional. I would, and have previously, recommended them to my friends.
Chuck Burkett
Aug 02, 2021
I'm a 7 year Pool King customer for weekly service and any maintenance and repairs needed. I've had nothing but good experiences with Pool King. I think they are a great pool company to have a relationship with. Services: Water treatment, Vacuuming, Winterization, Filter cleaning, Heater diagnostic & repair
Beth Kelly
Jun 29, 2021
Carolina Pool King performed a pool inspection for buyer clients of ours. They were extremely communicative and organized, letting us know when they would be out and confirming via email. When we had to reschedule last minute due to seller issues, they were understanding and worked us into the schedule again! We appreciate any business who has great follow up and follow through and will be using their services again!
Reinhard Hammerle
Jun 12, 2021
Paul Miller
Sep 30, 2020
Melissa Owens Langston
Sep 24, 2020
We appreciate the entire team at Carolina Pool King! The office assistants, Aubrey & Erica are respectful, courteous and professional in keeping their word to call back, gather information requested and perform action items post phone calls. The owner, Kat, is attentive to customer needs, understanding of requests and willing to find ways to help. The inspector Jim appeared to give detailed information regarding safety issues related to a pool inspection.
Manuella Jaeggi
Sep 19, 2020
Thanks to the team at Carolina Pool King my pool is now operational and clean again. A recent repair by another pool company proofed to be disastrous with a lot of headaches. Carolina Pool King not only has a very knowledgeable staff, but they are also extremely kind, friendly, accommodating and most of all honest. I will most certainly call on them again if needed. If you need help, please call Carolina Pool King. You wont regret it. A big shout out to all the staff members. You are fantastic!
Carlos Descalzi
Jul 29, 2020
For many years I struggled to find an honest pool company in Charlotte. Most pool companies are full of empty promises and cannot deliver and some are even thieves. Carolina Pool King has been a breath of fresh air. I was hesitant to do a contract bc of my previous experiences with other pool companies, and they were understanding of my reservations.
After 6 months of having Carolina Pool King, I have nothing but great things to say about them, from their maintenance crew, to the repair techs, and the office and management staff, Carolina Pool King has greatly exceeded my expectations and I can say I'm finally happy to actually own a pool! They show up on time, they do the job right, and their administrative staff is very responsive.
After 6 months of having Carolina Pool King, I have nothing but great things to say about them, from their maintenance crew, to the repair techs, and the office and management staff, Carolina Pool King has greatly exceeded my expectations and I can say I'm finally happy to actually own a pool! They show up on time, they do the job right, and their administrative staff is very responsive.
Denise Glancy
Jul 14, 2020
Positive experiences several times with Alan coming out to service our 10+ year old pool. Aqua-Logic board replacement, Chlorinator replacement, Polaris Booster Pump replacement and leaky valve identification. All work performed to satisfaction and pool is operating better than it has for many years! Thank you and we will call again.
Rene Fenty
Mar 20, 2020
Carolina Pool King has been a stress saver for me. They are professional, courteous, educated on the various workings of your pool, thorough and dependable. Alan is exceptional and I am happy to see him, knowing that when he leaves whatever issues I may be having with my pool are soon to be rectified. His knowledge and attention to detail provide true comfort. Truthfully, the entire team is exceptional and I look forward to working with them once again next spring.
