Rated 3 / 5 from 2 reviews
5
1
4
0
3
0
2
0
1
1
Website
Call
Crystal Pools We are a high-end, custom builder that for 36 years has designed and built innovative swimming pools, spas and water features for discriminating customers in Maryland, Washington, D.C., and Virginia. The company is led by Duncan MacKeever who is personally involved in each project from concept through delivery. We cater to the discerning homeowner who envisions a unique swimming pool, spa or water feature, and who shares Duncan's passion for quality. Homeowners select us to build their swimming pools because of Duncan's high standards for quality construction, customer service, and creativity. Crystal Pools is committed to completing each project with a level of detail and creativity that is unmatched in the industry.
Highlights and features
  • Building, Design, Installation, Spas, Water Features
Photos
Reviews (2)
Write a Review
Lito Savva
Aug 20, 2021
A very professional team. From selling a pool, building it, up to its maintenance. All members very polite and of high expertise. The service of the Technicians and the Office team is always prompt and efficient. And all this even during the high season for them. Excellent work!
Croog Maleyan
Feb 25, 2021
THE WORST COMPANY EVER! STRONGLY DO NOT RECOMMEND, I REQUESTED SOME SERVICE TO BE DONE AND WAS TRYING TO GET OFFER FOR MORE THAN 10 DAYS. THEY WAS SAYING WE ARE SENDING TODAY, THEN TOMORROW, ETC. FINALLY WHEN I GOT IT AND AGREED THE JOBS AND DAY TECHNICIAN TO COME A BIG DISAPPOINTMENT WAS THERE. ONE DAY PRIOR TO DELIVERY SUDDENLY THEY SAID THAT I SHOULD HAVE COME 2 DAYS AGO TO THEIR OFFICE TO PAY THEM ALL MONEY UPFRONT FOR SPARES AND JOBS, TO PICK UP SOME SPARES BY MYSELF AND BECAUSE I DID NOT DO IT THEY WILL NOT COME TO MY PLACE AGREED TIME AND DAY. " WE WILL SEE IF WE CAN DO IT IN ONE WEEK BASIS YOU WILL GIVE US ALL MONEY 4-5 DAYS EARLIER.".THEY WAS NOT EVEN POLITE. THEY WAS SAYING THAT THEY HAVE SO MANY CLIENTS SO THEY DONT HAVE TIME TO CHECK MY OFFER AND SPENT TIME WITH IT. THEY DID NOT LET ME TAIK TO THE BOSS. I LOST A LOT OF TIME WITH THIS COMPANY NOT PROFESSIONAL AT ALL. NOT PROFESSIONAL AT ALL