Pool Specialists

The owner of pool specialist is a person who would NOT take a bad review and would do anything and everything to let down a customer, who provided bad reviews to POOL SPECIALISTS INC. Please see his past response to a customer's bad review. Pool Specialists don't accept bad reviews and only want good reviews. You can check an example of a POOL SPECIALIST's response on bad review by one of its customer on Angie's list.

The owner believes, that when ever a customer is providing a bad review, it's customers fault. If you want to know more about my case, please visit BBB of North Carolina and read the whole story. Since I am not sure how to respond to the response - the Pool Specialist owner provided below - I don't have time like him or energy to get into this but would just say I hope he remembers this review and learn from it - so that no one else has to go through this.

I was about to throw it in the trash and go back to hand cleaning. I watched your video on cleaning and I FIXED IT! 73 years old and you made it easy. This was absolutely the best advice on pools i have ever received. SWIM TIME IS OFFICIALLY ON! TYTYTY

I am out of KC and have been trying to figure out what is wrong with my Pentair pool heater that has been working on and off for a year. I reached out too many techs in KC and no one could figure it out. I called this company on a Sunday afternoon and Craig called me back within an hour. He spent time with me going through items on the pentair heater to eliminate problems and find out what was going on. After about 40 minutes we found the problem and I then had it up and running. I can't thank him enough and highly recommend him and his company.

We used pool specialists for all our pool needs from opening and closing, to repairs, upgrades and biweekly maintenance. They were always there for us and provided professional, reasonably priced service. I would recommend them for your pool needs. Services: Winterization, General repairs & maintenance, Swimming pool water analysis

The best pool service in the area. The service technician was brilliant in solving issues with our very large and complicated pool. Other pool companies walked away when they saw the complexities of our pool. Pool Specialists were more than up to the task and their service of our pool for many years exceeded all expectations. Services: Swimming pool summerization, Winterization, General repairs & maintenance, Swimming pool water analysis, Cleaning

I contacted Pool Specialists with an issue I had with programming a controller with multiple pumps and how to properly configure them. Craig is an extremely knowledgeable professional. He provided information in great detail on how to remedy my issue. I highly recommend Pool Specialists. Even though they are over 2700 miles away from me, they provided better service than the companies within a couple miles of my location. Thank you, Craig!

I've contacted Pool Specialists for the first time this year for improvements to my system and for closing our pool. They have been very responsive and very professional. Craig and his team are extremely knowledgeable and helpful in problem solving. I highly recommend them. Services: Winterization, General repairs & maintenance

I had a local company install my pool last fall. They did a terrible job. Not only did they not set up the correct drainage for the pool, but they wired the electronics incorrectly. I have a Pentair system. When Craig showed up, he knew exactly how to fix the mess that the other company left me with. He knows his stuff, and his problem-solving ability is fantastic. My remote access now can do things that it never did with the original install, and I understand the system much better. Don't call anyone else for repair.

Craig and his team have supported my pool for the past 11 years. They are professional and reliable. My pool always looks great. They also are proactive regarding preventive maintenance while being fiscally responsible. I recommend them highly.