We are design specialists who create custom environments for our clients, constructing elegant pools and spas that complement and enrich your home and lifestyle. From the simple to the sensational, we can prepare a "master plan" to convert your property into an outdoor paradise that creatively blends natural beauty with your lifestyle and dreams.
Our emphasis on customer satisfaction and our commitment to quality continues to set us apart from our competition and has been the driving force in the company's national recognition as one of the premier pool builders in the country.
Our emphasis on customer satisfaction and our commitment to quality continues to set us apart from our competition and has been the driving force in the company's national recognition as one of the premier pool builders in the country.
Highlights and features
- Building, Commercial, Remodeling, Design, Renovation, Hot Tubs, Repair, Maintenance, Spas, Water Features, Planning
Associations and certifications
- Association of Pool and Spa Professionals
- National Spa & Pool Institute
Services
Design
Report
Renovations
Report
Photos
Videos
PLASTER AND FILLING THE POOL
Custom swimming pool being plastered and filled with water
Gunite of Swimming Pool
The gunite phase of swimming pool construction
Laying The Sod
Laying sod after the construction of a gunite swimming pool
Coverstar Autocover Install
Installation of Automatic Pool cover
Winter closing
Closing a pool for the winter and putting on a loop-loc winter cover
Reviews (8)
Rw
Aug 10, 2022
A note of thanks to your field crews, it never ceases to amaze me how upon arriving at the pool site how quickly they get their materials, tools and the task at hand organized and moving ahead.. . . . they complete their work quickly and neatly and finish up without leaving any loose ends and making sure to lock the gate when leaving
T. A
Aug 10, 2022
Town & Country built our pool in 2003 - they were very easy to work with and completed the project ahead of the promised schedule. They have a first class team with the right attitude! We've been enjoying the pool now for almost 10 years and have not experienced any major issue. When Town & Country began offering their pool service, we decided to give it a try. The quality of their service is outstanding.
Tim Smith
Jul 23, 2021
Asif S.
Jun 25, 2021
I hired Town & Country to build my pool in 2012 and have been using them for the past 6 years for all services, including repairs, weekly maintenance, opening/closing as well as repairs to the ancillary equipment like the heater, lights and vacuum. In 2018, they did a terrible job of opening AND closing the pool. They made a huge mess and wrecked my landscaping.
Full disclosure, it was pouring down rain both times, but that doesn't give them the right to do a sub-standard, unprofessional job. I only complained to them when it happened twice in a row. All I wanted was an apology, but they did not even acknowledge my complaint. No one cared, no one called. They did not value me as a customer. I guess they have enough customers and don't mind losing some.
They have many good people working there, like the service manager, technicians and weekly cleaners. But the management really disappointed me. EDIT after their response: You DID work with the landscape company to design/build the pool. You had a second chance to make things right and instead, you blamed the landscape design company. One more note: after trying several pool companies, Town & Country is THE MOST EXPENSIVE company for cleanings, closings, openings and repairs!
Full disclosure, it was pouring down rain both times, but that doesn't give them the right to do a sub-standard, unprofessional job. I only complained to them when it happened twice in a row. All I wanted was an apology, but they did not even acknowledge my complaint. No one cared, no one called. They did not value me as a customer. I guess they have enough customers and don't mind losing some.
They have many good people working there, like the service manager, technicians and weekly cleaners. But the management really disappointed me. EDIT after their response: You DID work with the landscape company to design/build the pool. You had a second chance to make things right and instead, you blamed the landscape design company. One more note: after trying several pool companies, Town & Country is THE MOST EXPENSIVE company for cleanings, closings, openings and repairs!
Laura Clapsaddle
Jan 09, 2021
Mona Abuhamda
Oct 28, 2020
Town and Country Pools were recommended via word of mouth. Our experience from beginning to end was amazing. They made the process feel seamless with very little disruption. They were efficient, gracious and responsive. They continue to maintain our beautiful pool and we continue to be grateful that we chose them.
Mark Koenig
Jan 30, 2020
Our overall experience, in fact our ENTIRE overall experience was of the highest quality due to their friendly, accommodating and responsive approach to their clients. They treated us like family. And that's the way we've always treated the clients with whom we do business. A 'quality' organization is worth sticking with. They they not only helped us design and build our pool, but continue to care for it fives years on. We wouldn't have anyone else touch it.
Geoffrey Pohanka
Feb 19, 2018
I have used this company for years to open and close my pool. This year they really let me down. I have a coverstar pool cover which the cord broke. This happens periodically. Town and Country doesnt do work for pool covers so they referred me to Coverstar in Frederick. Coverstar doesnt return phone calls or e-mails. When I told Town and Country this, they admitted they had problems with Coverstar.
Why refer me to a company that you do not have confidence in? Well eventually Coverstar came to the home, gave me a quote to replace the entire cover, and didnt fix the cord. My cover is fine though it is ten years old. Well, it is time to close the pool, and Town and Country was told that about the cover wasnt working and they told me no problem, we will just pull the cover shut. Well, they didnt, and now I have hundreds of leaves in the pool and will just have to do everything myself.
Town and Country, you let me down big time. I originally gave a one star rating, but now that I think about it, this is a breakdown when using two different vendors. I did replace the pool cover and then was able to close the pool but by then it was full of leaves, Town and Country came out and cleaned the pool and did not charge for that visit. Now I am very satisfied and its just time to move on. I will continue to use Town and Country.
Why refer me to a company that you do not have confidence in? Well eventually Coverstar came to the home, gave me a quote to replace the entire cover, and didnt fix the cord. My cover is fine though it is ten years old. Well, it is time to close the pool, and Town and Country was told that about the cover wasnt working and they told me no problem, we will just pull the cover shut. Well, they didnt, and now I have hundreds of leaves in the pool and will just have to do everything myself.
Town and Country, you let me down big time. I originally gave a one star rating, but now that I think about it, this is a breakdown when using two different vendors. I did replace the pool cover and then was able to close the pool but by then it was full of leaves, Town and Country came out and cleaned the pool and did not charge for that visit. Now I am very satisfied and its just time to move on. I will continue to use Town and Country.