Premier Pools

Premier Pools built us an incredible custom-designed resort-style pool and spa. We brought them the vision of how we wanted the pool layout and they designed and built it exactly how we wanted. Hal was very responsive and hands-on throughout the construction. We were very impressed with the quality of the materials and the installation. We only had a couple of minor hiccups along the way but they were promptly fixed and communication was top notch. The pool was installed on time and we are loving it!

If you are reviewing pool companies and are considering Premier Pools, look no further! They are the absolute best of the best! I know several people that have used them and was referred to their rep, Garrett. From my first interaction with him, to the final details of wrapping up the project with Leslie, I received great customer service, quick responses, and knowledgable advice. Garrett listened to what I wanted and got every detail just right.

He designed a beautiful pool, spa, and deck at a price that was within my budget. From there, Hal took over the project management side of things while Blaine handled the scheduling. They worked very hard to meet deadlines and had wonderful communication. They were easy to reach with questions and concerns and always stepped in to help in any way possible.

Once construction was done and the pool was functioning, Leslie took over the final details to make sure I was happy with everything. Any concerns I had, she handled immediately and even rescheduled a few things to help me along the way. Pools are not cheap, they are an investment. You get what you pay for and I am extremely satisfied with my purchase. With Premier Pools, you will get quality/fair pricing, above and beyond customer service, and a beautiful oasis. I cannot recommend this company enough!

My wife and I chose Premier Pools of Central Florida because after receiving several quotes, they were the only company that knew how to communicate efficiently. Todd was excellent to work with on design and once permitting was completed, the process from yard scraping to water in the pool took almost exactly 3 months, a reasonable timeline. We have watched our neighbors use Pools by other company and could not be happier with our choice after watching the issues that they dealt and are dealing with for 9+ months.

All of the subcontractors and employees for Premier were top notch and respected our property. James and Parker were great to work with and kept us in the know throughout the build. We are extremely happy with our choice and would choose Premier Pools again.

When we made the decision to build a pool, we scheduled appointments with a lot of companies, based on online reputations and recommendations from friends. Some of the people we spoke with were cordial, some were vague, and some were flat out rude. Some promised us a too-good-to-be-true finish date, while others tried to talk us out of starting now because it would take too long.

Only Premier's reps made us feel like we were receiving honest answers that served our interests and not the builder's. From the moment we signed the papers, Premier's crew was open and transparent about every step of the process. They helped us choose between tile and deck samples by letting us know what was good for our budget and interests, and when we picked something that wasn't in their inventory, they didn't try to talk us out of it.

Despite everything that was happening around us, the project was completed on time, and even when there were hiccups or minor delays, they told us what would happen next, and so it did. Best of all, they were incredibly polite and friendly the whole way, and never once took advantage of our ignorance heading into this project. Ours wasn't a huge, majestic pool build that you'll see on HGTV shows, but the finished product was everything we could have hoped for, and we are so glad that we trusted Premier. It's a shame we don't have enough space for a second pool, because we'd have them build it, too.

Premier Pools gets two solid thumbs up! From the start, Andres (designer) came out and worked his design magic to come up with an amazing layout to fit our backyard. When the design was finalized, we met with him to sign contracts and pick out materials and he truly walked us through step-by-step on what would happen during the process. Then came in John and Parker (project managers) who were equally amazing.

They took the time to discuss each of the processes and answer any questions we had. They took time to follow up to let us know when their people were coming and what they would be doing. All super friendly and extremely knowledgeable. I'd recommend them in a second. Thanks for an amazing pool!

What a wonderful experience we had with Premier Pools of Central Florida. Scott was a great listener and brought our vision to life for our backyard, It was just like having a friend over to our home. He listened and gave us idea that allowed our dream to come to life. He was hands on in helping us with the design and color schemes. His professionalism was shown throughout the design process.

We were handed over to John and Parker for the actual building of the pool. They were by our side for every steps of the construction. They kept us informed with every detail and explained to us every project along the way. The subcontracted companies even lived to their high standards as well. The employees, who came to our home for lighting and cleaning of the pool were such a joy. No regrets, from choosing Premier Pools for building our pool.

Tracie and her team at Premier Pools, made this experience excellent. Everything from their design team, through the build, they were easy to work with on-time with the plans and had great communication with their suppliers. Services: Design, General construction

I initially selected 5 of the top pool companies in the Orlando area. One clearly didn't care for my business because they were so hard to sync up with. My wife and I met with each of the 4 remaining companies and had plans drawn up with their virtual design tools. Premier, in my opinion stood out as the better choice. Andres, from Premier, was my designer.

He was very patient and worked with us until the design was finalize. John Torres was selected as my program manager. John did an excellent job of keeping me in the loop and thoroughly explained problems as they popped up. Any delays I experienced were caused by subcontractor shortage in turn caused by the Covid pandemic. John and Premier worked well with my other contractors for the patio extension, screen, patio slab, and architect.

Once my pool was completed and filled we quickly noticed we were loosing significant water. Premier hired a leak detecting company to find the leak and Premier took total responsibility to fix the leak. Never did they point fingers or try to blame my other contractors. Premier even added two extra free months of pool care for our inconvinience. I don't think I would have had a low stress experience from other pool companies as I had with Premier.

We had a 50' lap pool and 70' pool cage removed and a massive new free form pool, spa, and fire pit put in. We were also doing a massive home remodel and this a started in 2020 within a month of COVID slowing the world down. Premier worked very well with our GC team and did beautiful work. We would definitely recommend them! Services: Design, Remodeling, General construction

Great staff and great service. I made a really good decision to work Premier Pools of Central Florida. I heard nightmare stories from friends & family members who went with other pool builders. I couldn't ask for better company. Service: General construction