Water Creations

Water Creations took us through the entire process start to finish. They were able to assist us each step of the way, from designing the pool, making recommendations regarding equipment and final aesthetics. We are very pleased with the result; not to mention our kids couldn't be happier. Thanks Water Creations for a job well done!

Thank you everybody for the permanent support on my pool project. I truly appreciate your interest and flexibility to look for prompt solutions to unexpected situations that normally arise in these cases.

Chris was amazing to work with. She was hands on and transparent through the whole process. I loved that she was the one I was working with the whole time from start to finish; it's rare you see the owner so involved like she was. She was very professional and helped to make my dream pool come to existence. I would recommend her to anyone for their renovation or new pool.

Chris is amazing and she did a great job with every part of our pool and deck remodel. Everything looks amazing! She knows her stuff and guides you through the process. If you want experience, quality and great results, then Water Creations is the answer! Highly recommend! 100% satisfied customer! Service: Remodeling

We met with several companies before deciding to use Water Creations. We had a smaller budget and wanted a simple, smaller pool. Larger companies were not interested in working on a smaller project, and we were basically told what we wanted couldn't be done. Chris didn't bat an eye when we gave her our budget and was great to work with. She was patient and helpful with the design process, and all of the her contractors were great. I can't say enough good things about the process. We LOVE our little pool!

We simply had the best experience with Chris and Water Creations. We met with several vendors before deciding on Water Creations and we've not regretted it for a moment. Chris walked us through the entire process and was always there to assure answer questions and advise. We never felt pressured about anything and she made us feel like our project was important to her.

She communicated with us throughout so we knew when each step of the construction process would occur and what to expect, she always came by to check subcontractors' work, and if there was anything that she or we didn't think was perfect she called her people back in to make sure it was. The end product is beyond even what we'd imagined and we couldn't be happier. Chris has remained in touch to make sure we continue to be happy with our pool, and as 1st time pool owners, whenever we've had questions, no matter how trivial, she's been right there at a moment's notice.

We're so grateful for what was a very enjoyable pool build experience and we recommend Chris and Water Creations to anyone we talk to who mentions they're considering installing a pool.

Chris remodeled my pool and it turned out awesome! She was there every step of the way with communication and knowledge. If you want a beautiful pool, look no further.

Bad from the start - during the proposal process, the owner, Chris, complained to my partner about the time it was taking her to provide quotes for us for the different options we were considering Very little patience and our experience was that she talks down to the customer - when we would ask questions about the details of pool construction, filter, pumps, etc. she would become very impatient and seemed irritated When the pool was nearing completion and after we had already paid for 95% of the pool cost, which was over $56,000, she demanded that we make the final 5% payment, less than $3000, or she stated she would stop all work immediately and not finish the pool.

We had three major items still to be completed/resolved: The wrong pump was installed and needed to be replaced The plumbing in the pool equipment area was leaking, when asked about this she said it was a "warranty item" The final paint/coat for the pool deck had not been applied The State of Florida's Attorney General website clearly states that consumers should not make a final payment to a contractor until all work is completed.

With permits still pending we had no choice but to pay the $3000 before the job was completed. At this point my partner told her we were not pleased with her poor attitude and level of customer service, she then actually yelled back, "I'm sorry I didn't kiss your a** enough." This is an exact quote. Finally, after about 30 days after completion our pool heater was not working correctly so we contacted Chris.

She immediately wanted to blame us and stated we probably didn't keep the pool filter clean (we have a pool service and the filter was very clean, not to mention the pool was only about 30 days old). So we set up a warranty appointment with the company that services the heating unit. It turns out the gas flow level to the heater was not set up properly during the initial installation. Chris blamed this on everyone else but her company and refused to pay the $95 service charge from the warranty service company. So again, we had no choice but to pay the $95 invoice.